Salesforce Commerce Cloud, previously known as Demandware, is a user-friendly and seamless e-Commerce platform that is built with a clear purpose to help a business grow its brand, explore concealed or unknown business opportunities, and convert more customers in simple and efficient ways. Click For Salesforce Implementation Partners
This cloud-based platform is essential for every success-oriented business that is seeking to create integrated and intelligent buying experiences across various channels for its customers by using the finest of B2C and B2B e-commerce solutions.
Salesforce Commerce Cloud offers a suite of features intended to transform the way brands connect with their customers at all stages of the customer’s journey. In addition to this, Commerce Cloud makes a smooth conversion from one channel to another, so every business is supported across every platform and phase of engagement.
With all the transitions in consumer buying behavior and the technology, this type of Omni channel omission gives a seller enhanced control from discovering through engagement, transactions, analytics, customer service, relationship building, and community development.
Why Choose Salesforce Commerce Cloud?
Commerce Cloud makes shopping enjoyable, interactive, engaging, and customized on every digital medium via the mobile, web, and social — and even re-invent the in-store experiences of customers. It is done by coordinating order management, online store, predictive intelligence, and mobile point-of-sale (POS).
The Salesforce Commerce Cloud is distinguished by a multi-occupant architecture that provides a huge boost to the safety and reliability concerns of the platform. The three service categories of this seamless platform that are intelligence, experience, and operations; work cordially to power all stages of cross-channel commerce.
The intelligence aspect is the accurate selection for providing pertinent insights and directing business decisions based on data. Alternatively, the experience presents tools to users for managing their content, products, pricing, and promotions that consecutively translates to better customer engagement. The components of operations let the users link back offices with order execution by providing the necessary critical functionalities to multiple channels.
What Does Salesforce Commerce Cloud Do?
Salesforce commerce cloud is not only a medium to run online business effortlessly, but it is also an inclusive and future-rich cloud-based e-commerce platform that encourages businesses to make intelligent and stimulating shopping experiences for customers across all channels such as mobile, web, store, social, etc.
In a wider manner, the Salesforce Commerce Cloud provides a set of powerful qualities that allow a business to connect with buyers or prospective customers at each stage of the sales process and provide them excellent support across all channels. As the buyer’s behavior is getting complex with each passing day, organizations need omnichannel insights to thoroughly find out and analyze users’ behavior, engagement across multiple channels.
What distinguishes the Salesforce commerce cloud from other cloud-based e-commerce platforms is its integral predictive intelligence. Salesforce’s Einstein AI is one of the most advanced built-in predictive intelligence systems that assist in providing unmatched shopping experience by gathering and delivering you smart insights on customers’ behavior, buying patterns, and recognizing opportunities to sell across different unexploited Channels.
